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Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.
Main Responsibilities
Supporter care and administration
- Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
- Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
- Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
- Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
- Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
- Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
- Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.
Supporter communications and relationship building
- Provide friendly, clear and consistent communication with supporters by email, telephone and post.
- Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
- Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.
Teamwork and collaboration
- Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
- Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.
Supporter care compliance
- Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
- Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.
Person Specification
Knowledge and experience
- Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
- Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
- A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
- Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
- An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.
Skills, abilities, and behaviours
- A friendly, approachable communication style, with strong written and verbal skills.
- Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
- Strong attention to detail and a commitment to getting things right first time.
- Able to prioritise and organise a busy workload, adapting to changing demands.
- Comfortable working independently, while also enjoying being part of a supportive team.
- A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Corporate Partnerships Executive to play an essential role in our Partnerships Team. This role will play a key role in supporting the execution of our new business strategy; identifying leads to build a strong prospect pipeline, creating proposals and pitching to secure exciting and impactful new partnerships for CoppaFeel!.
You will be the first point of contact when enquiries arrive from our website or our corporate inbox and you will manage the stewardship and donor journey of these leads.
The Corporate Partnerships Executive will sit within the Partnerships Team as part of the Fundraising Directorate, and will work closely with the other Corporate Partnerships Executive and Corporate Partnerships Manager. They will report to the Corporate Partnerships Manager. This role will support the team with stewardship of existing partners and fundraisers as well as administration; such as sending invoices, writing thank you letters, sending out fundraising materials, and much more. This role also will be required to attend fundraising and partnership events to represent CoppaFeel!.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties and Responsibilities
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Support the Corporate Partnerships Manager with building and maintaining a pipeline of prospect corporate partners, nurturing relationships to grow into long-term collaborations
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Ensure all corporate enquiries receive timely acknowledgement and communication, putting donors on the right supporter journey
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Researching and completing due diligence on prospects and partners
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Support on writing, reviewing, developing and presenting proposals and pitches
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Research sector trends and opportunities to identify new business prospects
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Design and execute creative approaches to prospects in line with CoppaFeel’s brand
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Support on account management some of our smaller newly acquired partnerships throughout the year, and particularly during Breast Cancer Awareness Month
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Source raffle prizes and gift-in-kind for partnership events
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Attend partnership events and wider fundraising events representing CoppaFeel! and sometimes working out of office hours (TOIL given)
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Support with copy-writing and content creation for internal and external communications channels including website content, social media posts, e-newsletters, blog posts and content for partner channels
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Support the day-to-day administration of the partnerships team across both new business and account management workstreams
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Coordinate fulfillment of fundraising materials requested by partners and supporters
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Work with the Finance team to keep accurate up-to-date income records for partnerships
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Keep CRM systems and partnership records up-to-date and accurate
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Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings
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Support CoppaFeel!’s EDI strategy, to ensure our partnerships are helping us reach as many young people as possible
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Support the Corporate Partnerships Managers, Senior Corporate Partnerships Manager, Head of Partnerships and wider fundraising team as and when needed during busy periods.
Skills, Experience and Qualifications
Essential
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Experience working on a fundraising team for one year
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Experience working within a corporate fundraising team
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Experience of supporting on the new business process
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Experience of communicating with stakeholders over email and telephone
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Experience in writing donor communications
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Good organisational and time management skills
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Good research skills
Desirable
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Experience of managing relationships
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Experience working on a donor CRM system
Application information
Applications will close at the end of the day on Sunday 14th June with the aim to commence a shortlisting test as applications come in and interviews week commencing Monday 22nd June.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.
- Location: Cambridge
- Salary: £25,495 per annum
- Contract period: Permanent
- Start date: As soon as possible
Fauna & Flora is seeking a Programme Administrator, Africa, to undertake a key supporting role within the programme. As part of a growing team working on a diverse portfolio of programmes across Africa, you will deliver administrative, information management, and office support to the Africa team and its projects, helping ensure compliance with internal systems, policies and procedures, and donor requirements.
You will be a highly competent administrator, with previous relevant experience supporting a busy team. You will have excellent organisation and prioritisation skills and have a positive approach to dealing with challenges and problems.
Your excellent interpersonal and communication skills will enable you to build strong professional working relationships with colleagues in the UK and across the Africa Programme country offices. You will be a good team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. With a proactive and pre-emptive approach to your work, you will seek to add value, work with minimal supervision, and manage your workload effectively. You will be meticulous in detail and maintain a high level of confidentiality and discretion at all times. Fluency in English is essential, and a good working knowledge of French is desirable.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Tuesday, 30 June 2026. Interviews are likely to take place mid-end July 2026.
This role is not eligible for sponsorship for a Skilled Worker Visa.
The client requests no contact from agencies or media sales.
About the role:
Housing can be the thing that helps a young person breathe again — but only when it feels safe, understood and possible to manage. At Camden Young Person’s High Support Accommodation, this role will help turn the practical side of housing into something young people can learn from, build confidence in and use as a stepping stone towards independence.
As Young Person’s Worker — Housing Focus, you’ll support the smooth running of the accommodation while working directly with young people around the housing responsibilities linked to their stay. This will include move-ins, licence agreements, rent and service charge prompts, repairs, voids, occupancy records, building standards and housing-related actions. You’ll work closely with the Service Manager, colleagues, landlords, contractors and internal teams to help keep the service safe, organised and responsive.
This is still a relationship-based role at its heart. You’ll use trauma informed, psychologically informed and strengths-based approaches to help young people understand expectations, build routines, solve problems and prepare for move-on. At Single Homeless Project (SHP), you’ll also be part of a learning culture that values training, development and career growth — with opportunities to build your housing knowledge, deepen your practice and grow your confidence in young people’s services.
About you:
- You understand that housing work is people work — and can help young people build confidence with rent, repairs, licence agreements, routines and shared living expectations.
- You are organised, proactive and good at keeping practical tasks moving, from records and voids to repairs, building checks and follow-up actions.
- You can build warm, boundaried relationships with young people, using patience, consistency and clear communication.
- You are confident working with colleagues, contractors, landlords and partners to solve problems and keep accommodation safe and well managed.
- You can stay calm in a busy service, use IT systems accurately and spot when something needs to be recorded, followed up or escalated.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 21st June at midnight
Interview date: Monday 30th June in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.
You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC).
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- delivering a high quality and responsive administrative function meets service delivery requirements.
- providing a high-quality and responsive administrative function
- monitoring the DRIVE inbox, accurately setting up and maintaining case records, and supporting effective case allocation.
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse.
- An understanding of relevant legislation, policy and procedure relating to domestic violence and abuse.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.
We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.
What does this role involve?
The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.
Here’s a quick insight into what the Officer will be busy with:
- Supporting with planning, delivery and monitoring of our comms
- Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
- Managing an inbox and using that information to curate updates
- Creating, designing and branding documents
- Supporting the development of our email marketing
What are we looking for in our Communications Officer?
- Ability to identify, write and design engaging content
- Attention to detail and excellent organisational skills
- Digital skills and ability to use online marketing tools, including social media
- Relevant qualifications or work experience
- Ability to prioritise and work flexibly
- Ability to interpret complex information
It's a brilliant opportunity for someone with creative fair and an understanding of marketing.
Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.
What do we offer?
You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:
- Blended home and office working
- Flexible working hours
- Employee Assistance Programme
- Staff Rewards Programme
- 5% salary contribution to a pension scheme
- A range of enhanced policies and practices to ensure a supportive and inclusive workplace
- Annual pay reviews
We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.
To apply, complete the online application form.
Closing date: Sunday 5 July, 9pm
Interview date: Thursday 16 July
We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.
We're a local charity that supports Voluntary, Community and Social Enterprise (VCSE) organisations in Wakefield District to thrive.
The client requests no contact from agencies or media sales.
Our vision is a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.
Woodgreen is looking to appoint a full time Supporter Relations Executive to cover a 12 month maternity cover to help to grow the engagement, loyalty and value to Woodgreen by ensuring that our supporters always feel valued and know the difference they are making to pets and people across the UK. Working as part of a small but busy team you will be the first point of contact for the charity through the management of the supporter email inboxes, donation phone lines and post, the successful candidate will also look after the administration and processing of donations and will be responsible for maintaining accurate database records and providing personalised communications.
In addition to this our Supporter Relations Executive will;
- Maintain the fundraising database, and other CRM platforms, so that all supporter details are complete, accurate and up to date in order to comply with GDPR regulations.
- Administer the Gift Aid Programme ensuring Gift Aid declarations are accurately recorded and scanned to maximise Gift Aid income and compliance with HMRC rules and regulations.
- Work collaboratively and positively across the charity, building close working relationships with colleagues to ensure knowledge and key information is shared and obtained so all enquiries received can be answered with accuracy, confidence and professionalism.
- Be responsible for processing and fulfilling supporter requests for fundraising materials such as, Money Boxes and Fundraising Packs so supporters receive the information requested in a timely manner in line with service level agreements.
To be considered you will need to have;
- Significant administration and data entry experience.
- Significant customer service experience in a multi-channel environment.
- Significant working experience with a Customer Relationship Management (CRM) Database.
- Demonstrable experience of effective communication at all levels across an organisation.
- Detailed understanding of Data Protection principles and legislation.
- The ability to multi-task, prioritise and manage your workload to meet deadlines.
- The confidence to use your own initiative when dealing with customer enquiries or complaints.
This is a full time hybrid position working 37.5 hours per week and it is expected that the successful candidate will spend approximately two to three days per week at our Godmanchester site.
The starting salary for this role is £27,300 - 29,426 per annum depending on experience. This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Operational planning and tracking
- Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
- Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.
Procurement and Supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation
Documentation and Asset control support
- Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
- Support tracking of assets, equipment, and key operational commitments linked to project implementation.
Operational Risk Management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field
- At least 5 years of relevant experience; preferably in humanitarian or project environment.
- Good understanding of procurement workflows, record keeping, and implementation support systems.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Operational organization
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Finance Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Budget management and control
- Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use.
- Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action.
- Support financial planning and provide management with clear financial visibility for decision-making.
Financial Documentation and reporting
- Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness.
- Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines.
- Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation.
Internal Control and Compliance
- Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed.
- Support audit preparation and respond to internal or external financial review queries as assigned.
- Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field
- At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management.
- Good understanding of financial control and audit-readiness requirements.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Financial discipline and accuracy
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.
We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).
Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.
We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.
Jonathan Heawood, Executive Director
Summary of the Role
Title: Programmes Officer
Salary: £30,000
Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working
Type: Fixed-term renewable 12-month contract
Time commitment: 35 hours per week, with some scope for flexible working
Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK
Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work
Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work
Purpose of the Role
The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.
· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.
· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.
· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.
The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.
By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.
Key Responsibilities
Events
· Support the Deputy Director with the successful delivery of the annual Local News Forum by:
o Maintaining a comprehensive and up to date project plan
o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders
o Managing ticket sales and maintaining an accurate database of invitees and participants
o Contributing to effective working relationships with partners and suppliers, including venues and sponsors
o Managing speakers
o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director
o Responding promptly and efficiently to queries
o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise
Research
· Support the Deputy Director with our research objectives by:
o Organising and minuting twice-yearly online meetings of our Research Advisory Group
o Working with colleagues to ensure the Local News Map is comprehensive and up to date
o Liaising with independent local news providers to support the new Local News Audit
Campaigns
· Support the Campaigns & Communications Manager with our campaign objectives by:
o Managing relationships with independent news providers participating in our annual Indie News Week
o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager
o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events
o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues
Communications
· Support the Campaigns & Communications Manager with our communications objectives by:
o Managing the ‘contact’ email inbox
o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager
o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram
o Updating elements and pages across our website
o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation
Fundraising
· Support the Deputy Director with our fundraising objectives by:
o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues
o Facilitating monthly internal fundraising meetings
Other
· Any other tasks as reasonably requested by the Deputy Director
Essential skills and experience
· Experience in an administrative, coordination or project support role
· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities
· Strong written and verbal communication skills
· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively
· Ability to work collaboratively in a small team and to support colleagues across different areas of work
· A high level of accuracy and attention to detail
· Support for PINF’s mission and charitable purpose
· Applicants must have the right to work in the UK.
Desirable skills and experience
· Experience of supporting events, campaigns, communications or fundraising activity
· Experience of working in a charity, membership body, media organisation or other mission-driven organisation
· Familiarity with website, newsletter or social media content management
· An understanding of the challenges and opportunities facing local and independent news providers in the UK
How to apply
· Please apply through CharityJob.
· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!
· If you require any adjustments to support your application, please let us know when you apply.
We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.
We are working to regenerate local news in the UK - because everyone should benefit from journalism that speaks to, for and with them


The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As an Executive Assistant your responsibilities would include: -
· Manage the Chief Executive’s diary, meetings and priorities.
· Arrange meetings and prepare supporting papers and materials.
· Take clear, structured minutes and track actions.
· Follow up on actions and support progress across teams.
· Help co-ordinate projects, plans and organisational activity.
· Support Board and Committee administration.
· Assist with internal communications, meetings and staff events.
About you
To be successful in this role you will need:
· Experience in an Executive Assistant or similar role
· Strong organisational and administrative skills
· Experience coordinating work, projects or completing priorities.
· Excellent attention to detail and ability to meet deadlines
· Confident communicating with senior staff and stakeholders
· Proactive, reliable and comfortable taking initiative
· Keen to learn and take on new challenges
Why Join us
· Flexible, primarily home-based role
· Opportunity to work closely with the Chief Executive
· A varied role with real responsibility and exposure
· Supportive environment where you can develop and grow
· The chance to contribute to meaningful work in a charity setting
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
· Closing date: Monday 29 June 2026- we reserve the right to close the vacancy early if we receive sufficient applications for the role.
· Shortlisting: Week commencing 29 June 2026- all successfully shortlisted candidates will be invited to an interview via Microsoft Teams.
· Interview date: Friday 10 July 2026
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Accountable to: Head of Fundraising and Communications
Responsible for: No line management responsibility
Hours: 22.5 hours per week (with occasional evening and weekend hours)
Salary: £25,500 (pro rata equivalent to £15,300 for 22.5 hours a week)
Location: Baca office, Loughborough. Occasional travel in Leicestershire and Cambridge may be required.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for a Fundraising, Engagement and Communications Administrator to join our team and play a key role in supporting our fundraising activities and sharing our impact.
About the Role
This varied role sits at the heart of our fundraising and communications work. You will help deliver excellent supporter care, manage key systems, and create engaging content that inspires our community.
Key Responsibilities
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Deliver outstanding supporter stewardship for donors and volunteers
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Manage fundraising enquiries and maintain CRM records
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Administer donations and support fundraising events
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Produce fundraising reports
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Create and schedule social media content
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Develop engaging communications using tools like Canva
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Gather and share stories that highlight Baca’s impact
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Ensure compliance with data protection and fundraising regulations
About You
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Passionate about supporting vulnerable young people
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Highly organised with strong admin skills
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A confident communicator with excellent attention to detail
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Comfortable using CRM systems and social media platforms
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Proactive, collaborative, and eager to learn
A second language is welcome but not essential.
What We Offer
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The chance to make a meaningful difference
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A supportive, values-driven team
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Flexible, part-time working
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33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you’re motivated to make a real impact in the lives of young asylum seekers, we’d love to hear from you.
Please note: You must have the right to work in the UK.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.
If you are an enthusiastic, compassionate and person-centred individual, this could be the role for you.
PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
- Excellent communication and listening skills
- A positive attitude and the ability to problem solve
- A cheerful, friendly and outgoing personality
- Highly organised with the ability to manage multiple priorities
- The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am 23rd June 2026
Interview Dates: 2nd July 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.
Key responsibilities:
Financial Operations
• Act as the first point of contact for finance-related queries, responding or escalating as appropriate
• Contribute to the effective day-to-day financial operations across the Church and associated entities
• Process and accurately record income and expenditure transactions in line with internal processes
• Maintain accurate, complete, and audit-ready financial records
• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures
• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records
• Support financial processes across multiple related entities, including appropriate allocation of income and costs
• Process and reconcile inter-entity transactions where required
• Investigate and resolve discrepancies, escalating issues where appropriate
Income, Giving, & Donor Administration
• Administer all income streams, including donations, events, and charitable and commercial activities
• Maintain accurate records of donor giving and ensure appropriate allocation of funds
• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation
• Reconcile giving records with bank and system data, investigating and resolving discrepancies
• Support donor communications, including responding to queries and preparing giving statements and related communications
Accounts Payable & Receivable
• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner
• Ensure all transactions are appropriately authorised and coded in line with financial controls
• Support the preparation and execution of payment runs
• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary
• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.
Financial Controls & Compliance
• Maintain and apply financial controls, including approval processes and expense policies
• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties
• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management
• Maintain accurate and audit-ready financial records and supporting documentation
• Maintain appropriate controls over cash handling and banking processes
• Support the integrity and accuracy of financial data across systems
Month-End & Reporting Support
• Assist with period-end processes, including reconciliations and preparation of supporting schedules
• Prepare draft financial reports and summaries for review by the Finance Manager
• Provide basic analysis and commentary on financial performance where appropriate
• Monitor bank balances and support cashflow awareness through regular updates and reporting
Systems & Process Improvement
• Use financial and related systems effectively to maintain data accuracy and efficiency
• Identify opportunities to improve processes, systems, and internal controls
• Support the implementation of new systems or process improvements where required
General Support
· Provide administrative and operational support to the Finance Manager as required
· Contribute to the continuous improvement of the finance function
· Undertake other duties appropriate to the role
Christian Faith and Culture
• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.
• Clearly demonstrate a heart and passion for the church and the city
• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
• Willingness and ability to communicate their own story of their faith journey
• Positively promote the Christian faith in line with the objectives of New Life Church
The client requests no contact from agencies or media sales.


